With Priority Support, your tickets are advanced at the front of the queue. We always answer priority tickets first.
Whatever the issue is, we will provide comprehensive technical help & even log in directly to your site to fix things up.
We aren’t happy until you are happy. Rest assured knowing that we will find the solution, no matter how long it takes.
1 Full Year of Priority Support and always be at the front of the queue. As a paid member, we'll get back to you as soon as humanly possible.Get Priority Support
30 Day package - in-depth setup assistance, trouble shooting and superb priority status.Get Priority Support
Priority Support is defined as receiving faster support responses, advanced technical support, and hands-on support through site login if necessary.
If you're a priority support member we'd be happy to log in & check out your site directly. While we can't promise to solve issues that are unrelated to our themes, we're certainly quick.
Priority support means we’ll always answer questions from our priority members first. Notifications are even sent to Rich's phone, the ThemeBeans Founder. We mean business.